Return & Refund Policy
Thank you for shopping with Meoilkolnm.
We strive to ensure your satisfaction with every purchase. If you are not entirely happy with your order, we’re here to help.
30-Day Return Policy:
You have 30 calendar days from the date of delivery to return eligible items for a refund or exchange.
To be eligible, items must be:
- Unused
- In the same condition that you received them
- In the original packaging
How to Initiate a Return:
- Contact us at contact@meoilkolnm.shop to notify us of your intention to return an item.
- Provide your order number, the item(s) you wish to return, and the reason for the return.
- Our customer service team will guide you through the return process and provide a return authorization.
Return Shipping:
Customers are responsible for return shipping costs unless the return is due to our error or a defective product.
We recommend using a trackable shipping service to ensure the safe return of your item.
Refund Processing:
Once your return is received and inspected, you will receive an email confirming approval or rejection of the refund.
If approved, a refund will be issued to your original payment method within a few days, depending on your payment provider.
Exchanges:
If you wish to exchange an item:
- Please follow the standard return process.
- Then place a new order for the desired item.
Note: Exchanges are processed separately from returns.
Damaged or Defective Items:
If you receive a damaged or defective item, contact us immediately at contact@meoilkolnm.shop.
We will provide instructions on how to proceed with a replacement or refund.
Contact Information:
If you have any questions or concerns about this Return and Refund Policy, please reach out to:
📧 contact@meoilkolnm.shop
Note:
Meoilkolnm reserves the right to update or modify this Return and Refund Policy at any time. Changes will be effective immediately upon posting to our website.
Thank you for choosing Meoilkolnm.
We appreciate your trust and are committed to providing excellent customer service.